{"id":3626,"date":"2026-03-19T12:13:26","date_gmt":"2026-03-19T12:13:26","guid":{"rendered":"https:\/\/heatpumpingtechnologies.org\/project62\/?post_type=case_studies&#038;p=3626"},"modified":"2026-03-19T12:13:26","modified_gmt":"2026-03-19T12:13:26","slug":"gb003-kensa-thurrock-council-chadwell-st-mary","status":"publish","type":"case_studies","link":"https:\/\/heatpumpingtechnologies.org\/project62\/case-studies\/gb003-kensa-thurrock-council-chadwell-st-mary\/","title":{"rendered":"GB003 Kensa &amp; Thurrock Council, Chadwell St Mary"},"content":{"rendered":"<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">In a ground-breaking project with Thurrock Council, three high-rise tower blocks will get their storage heaters replaced with Kensa ground source heat pumps that are three times more energy-efficient and set to reduce fuel bills by over 50% for some Thurrock residents.<\/p>\n<\/div>\n\n<div class=\"container\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"814\" height=\"517\" src=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-130140.png\" alt=\"\" class=\"wp-image-3628\" srcset=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-130140.png 814w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-130140-300x191.png 300w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-130140-768x488.png 768w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-130140-400x254.png 400w\" sizes=\"auto, (max-width: 814px) 100vw, 814px\" \/><\/figure>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">The project is set to secure 40-50 percent savings on residents\u2019 annual energy bills, a significant benefit considering over half of the<br>recipients have been identified as currently at risk of experiencing fuel poverty.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">Cllr Luke Spillman, Cabinet Member for Housing:<br>\u201cThis trailblazing heating solution is the first of its kind for Thurrock<br>Council. This is great news for our residents \u2013 it will help us better support our residents and tackle fuel poverty by driving down fuel bills and keeping our homes warmer and greener.\u201d<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">Dr Stuart Gadsden, Commercial Director of Kensa Contracting:<br>\u201cAmbitious, large-scale projects like this one undertaken by Thurrock Council are key to meeting the Government\u2019s targets of 600,000 heat pump installs per year by 2028. Ground source heat pumps on Shared Ground Loops are proven to provide the lowest carbon, lowest running costs and lowest whole-life cost solution, especially for heating high-rise developments. These systems help housing providers lower their environmental impact and futureproof their assets, whilst protecting their tenants from fuel poverty.\u201d<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><strong>Lessons learned<\/strong><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<ul class=\"wp-block-list\">\n<li>The project will demonstrate the potential for ground source heat pumps on Shared Ground Loops to decarbonize multiple properties rapidly and affordably at scale<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><strong>Key Facts<\/strong><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Building<\/strong><\/td><td><\/td><td><strong>Heat pump and source<\/strong><\/td><td><\/td><\/tr><tr><td>Location<\/td><td>Chadwell ST Mary, Thurrock, UK<\/td><td>Number of HP<\/td><td>273<\/td><\/tr><tr><td>Number of houses<\/td><td>Three high-rise towers<\/td><td>Installed power<\/td><td>3 -6 kW<\/td><\/tr><tr><td>Project type<\/td><td>Retrofit, replacing storage heaters<\/td><td>Heat source<\/td><td>ground<\/td><\/tr><tr><td>Construction<\/td><td>unknown<\/td><td>Technology<\/td><td>Shoebox GSHP &amp; SGLA<\/td><\/tr><tr><td>Heat distribution<\/td><td>unknown<\/td><td><\/td><td><\/td><\/tr><tr><td>Apartments heated<\/td><td>273<\/td><td><\/td><td><\/td><\/tr><tr><td>Level of insulation<\/td><td>unknown<\/td><td><\/td><td><\/td><\/tr><tr><td><\/td><td><\/td><td><\/td><td><\/td><\/tr><tr><td><strong>Heating system<\/strong><\/td><td><\/td><td><strong>Domestic hot water<\/strong><\/td><td><\/td><\/tr><tr><td>Heating temperature<\/td><td>Up to 65\u00b0C<\/td><td>Type of system<\/td><td>individual<\/td><\/tr><tr><td><\/td><td><\/td><td>Max temperature<\/td><td>Up to 65\u00b0C<\/td><\/tr><tr><td><\/td><td><\/td><td><\/td><td><\/td><\/tr><tr><td><strong>Other information<\/strong><\/td><td><\/td><td><\/td><td><\/td><\/tr><tr><td>Refrigerant<\/td><td>R134a<\/td><td><\/td><td><\/td><\/tr><tr><td>Subsidies<\/td><td>SHDF<\/td><td><\/td><td><\/td><\/tr><tr><td>COP<\/td><td>3.84 (per hp)<\/td><td><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><strong>Description of the technical concept<\/strong><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">273 storage heaters across three tower blocks in Chadwell St Mary\u2019s, Thurrock will be replaced with Kensa ground source heat pumps inside each flat.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">Kensa\u2019s Shared Ground Loop Array design features a ground source heat pump per dwelling, which are each connected to a Fifth Generation District Heating ambient loop. This loop receives heat energy from the clusters of ground arrays.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">The clusters of ground arrays, usually boreholes, transfer heat temperatures of -5\u00b0C to 20\u00b0C from the ground to the communal ambient loop, which feeds ambient temperatures to each individual heat pump. The ground source heat pump, typically a Shoebox, then upgrades the ambient heat energy from the ground to provide independent and controllable heat to radiators or underfloor heating for space heating,<br>and a cylinder tank for hot water.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">The use of ground arrays with ambient loops offers an opportunity for schemes to utilise waste heat, as well as provide free passive cooling.<br>Over 34% of all emissions in the UK are attributed to the provision of heat. The installation of the low carbon heating systems at Chadwell St Mary\u2019s is expected to provide a 70%+ reduction in carbon emissions. Over the life cycle of this installation, the total emissions saving of the heat pumps is projected to be 7,080 tons of CO2, improving local air quality.<\/p>\n<\/div>\n\n<div class=\"container\">\n<figure class=\"wp-block-image is-resized\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/fact-sheet-kensa-chadwell-st-maryn.pdf\"><img loading=\"lazy\" decoding=\"async\" width=\"845\" height=\"237\" src=\"https:\/\/heatpumpingtechnologies.org\/annex62\/wp-content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic.png\" alt=\"\" class=\"wp-image-2196\" style=\"width:333px;height:auto\" srcset=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic.png 845w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic-300x84.png 300w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic-768x215.png 768w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic-400x112.png 400w\" sizes=\"auto, (max-width: 845px) 100vw, 845px\" \/><\/a><\/figure>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">Case study delivered by: <em>Team UK<\/em><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>In a ground-breaking project with Thurrock Council, three high-rise tower blocks will get their storage heaters replaced with Kensa ground&#8230;<\/p>\n","protected":false},"author":69,"featured_media":0,"menu_order":0,"template":"","filters":[],"markets":[],"applications":[],"class_list":["post-3626","case_studies","type-case_studies","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies\/3626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies"}],"about":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/types\/case_studies"}],"author":[{"embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/users\/69"}],"version-history":[{"count":1,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies\/3626\/revisions"}],"predecessor-version":[{"id":3629,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies\/3626\/revisions\/3629"}],"wp:attachment":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/media?parent=3626"}],"wp:term":[{"taxonomy":"filters","embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/filters?post=3626"},{"taxonomy":"markets","embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/markets?post=3626"},{"taxonomy":"applications","embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/applications?post=3626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}