{"id":3616,"date":"2026-03-19T11:21:28","date_gmt":"2026-03-19T11:21:28","guid":{"rendered":"https:\/\/heatpumpingtechnologies.org\/project62\/?post_type=case_studies&#038;p=3616"},"modified":"2026-03-19T11:21:29","modified_gmt":"2026-03-19T11:21:29","slug":"gb001-poole-uk","status":"publish","type":"case_studies","link":"https:\/\/heatpumpingtechnologies.org\/project62\/case-studies\/gb001-poole-uk\/","title":{"rendered":"GB001 Poole, UK"},"content":{"rendered":"<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><strong>A pre-wired solution for safe and speedy heating<\/strong><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">A former restaurant and bar were to be demolished in Poole, on the UK\u2019s south coast. Their replacement? A nine<br>apartment development that would bring a modern urban feel to the town\u2019s quayside.<\/p>\n<\/div>\n\n<div class=\"container\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"495\" src=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-120707-1024x495.png\" alt=\"\" class=\"wp-image-3617\" srcset=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-120707-1024x495.png 1024w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-120707-300x145.png 300w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-120707-768x371.png 768w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-120707-400x193.png 400w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/screenshot-2026-03-19-120707.png 1027w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">Bespoke housebuilder Acorn Property Group wanted to deliver a project that would help transform the area in a sustainable way. Traditional heating systems did not meet the carbon performance requirements for the building and the restrictions on what could be installed on the exterior limited the options for suitable low carbon alternatives. Thermal &amp; Acoustic Solutions Ltd, specialists in building regulations and<br>compliance, were contracted to work with Acorn, and looked to Glen Dimplex for support.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">The Zeroth Energy System was designed by Glen Dimplex with key residential developers. The ambient network system of water-to water heat pumps can provide hot water, heating, and cooling to the apartments whilst minimizing heat distribution losses common to traditional heating systems.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">The central loop of the Zeroth Energy System is designed to run at 25\u00b0C, a significant reduction from the 80\u00b0C of a traditional high temperature system, reducing heat loss by up to 90%. Addressing heat loss through intelligent design significantly improves the energy efficiency of the system.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><strong>Lessons learned<\/strong><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<ul class=\"wp-block-list\">\n<li>Installing the central air source heat pumps inside the building makes outside fits obsolete<\/li>\n\n\n\n<li>The system supports compliance specifications under the current UK Building Regulations, stricter Future Homes Standard consultation. It also supports projects in meeting the objectives of the London Plan and other regional obligations<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><strong>Key Facts<\/strong><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Building<\/strong><\/td><td><\/td><td><strong>Heat pump and source<\/strong><\/td><td><\/td><\/tr><tr><td>Location<\/td><td>Poole, UK<\/td><td>Number of HP<\/td><td>1 per apartment + central hps<\/td><\/tr><tr><td>Apartments heated<\/td><td>9<\/td><td>Heat source<\/td><td>water loop (individual hps) +<br>air (central hps)<\/td><\/tr><tr><td><\/td><td><\/td><td>Technology<\/td><td>Zeroth Energy System \u2013 Central<br>ambient loop<\/td><\/tr><tr><td><\/td><td><\/td><td>Function<\/td><td>Heating, domestic hot water, cooling<\/td><\/tr><tr><td><\/td><td><\/td><td><\/td><td><\/td><\/tr><tr><td><strong>Heating system<\/strong><\/td><td><\/td><td><strong>Other information<\/strong><\/td><td><\/td><\/tr><tr><td>Central loop<\/td><td>25\u00b0C<\/td><td>Refrigerant<\/td><td>R410A<\/td><\/tr><tr><td><\/td><td><\/td><td>Project type<\/td><td>Newly built<\/td><\/tr><tr><td><\/td><td><\/td><td>Noise level<\/td><td>As low as 23db<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \"><strong>Description of the technical concept<\/strong><\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">The final design of the Zeroth Energy System for Harbour Lofts has in-apartment water-to-water heat pumps which take energy from a central ambient loop, supplied by a central plant of internally installed air source heat pumps (ASHP) and buffer tanks to help meet the acoustic and aesthetic requirements of the project. Radiators and underfloor heating provide space heating within each apartment. The high<br>efficiency of the system means less energy is needed to distribute heat throughout the building, as temperature uplift happens locally, at the inapartment unit. The potential to install air source heat pumps in the plant room has eliminated the need for any externally mounted units on the building.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">What\u2019s more, the Zeroth Energy System arrives preplumbed and pre-wired to ensure speedy installation without the requirement for a specialist contractor, making it an ideal solution for new build and retrofit. It can be operated by users via a range of well-known smart control options.<\/p>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">The Zeroth Energy System offers designers considerable freedom through its capability to incorporate a broad range of options from plant to<br>emitter. Through reductions in the heat loss of a building, the system presents the end-user with lower energy bills and access to low-carbon energy. Service and maintenance are hassle-free; the main focus is the central plant and access to individual apartments is not generally required.<\/p>\n<\/div>\n\n<div class=\"container\">\n<figure class=\"wp-block-image is-resized\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2026\/03\/fact-sheet-glen-dimplex-poole.pdf\"><img loading=\"lazy\" decoding=\"async\" width=\"845\" height=\"237\" src=\"https:\/\/heatpumpingtechnologies.org\/annex62\/wp-content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic.png\" alt=\"\" class=\"wp-image-2196\" style=\"width:333px;height:auto\" srcset=\"https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic.png 845w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic-300x84.png 300w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic-768x215.png 768w, https:\/\/heatpumpingtechnologies.org\/content\/uploads\/sites\/75\/2024\/02\/fact-sheet-button-pic-400x112.png 400w\" sizes=\"auto, (max-width: 845px) 100vw, 845px\" \/><\/a><\/figure>\n<\/div>\n\n<div class=\"container container--no-margin\">\n<p class=\"wp-block-paragraph \">Case study delivered by:<em> European Heat Pump Association<\/em><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A pre-wired solution for safe and speedy heating A former restaurant and bar were to be demolished in Poole, on&#8230;<\/p>\n","protected":false},"author":69,"featured_media":0,"menu_order":0,"template":"","filters":[],"markets":[],"applications":[],"class_list":["post-3616","case_studies","type-case_studies","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies\/3616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies"}],"about":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/types\/case_studies"}],"author":[{"embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/users\/69"}],"version-history":[{"count":1,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies\/3616\/revisions"}],"predecessor-version":[{"id":3618,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/case_studies\/3616\/revisions\/3618"}],"wp:attachment":[{"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/media?parent=3616"}],"wp:term":[{"taxonomy":"filters","embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/filters?post=3616"},{"taxonomy":"markets","embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/markets?post=3616"},{"taxonomy":"applications","embeddable":true,"href":"https:\/\/heatpumpingtechnologies.org\/project62\/wp-json\/wp\/v2\/applications?post=3616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}